Do you have a wide option?
The magic of the of the shoe is that you can interchange style AND size. This helps for people who are looking for a wider fit. For example, if you wear a size 8, you could purchase a size 8 Comfort base and then you could purchase size 9 Solemates (the styled part that you can take on and off of the base). Purchasing your Solemates in a size bigger will provide more room for the foot, especially in someone's case who has a wider foot.
What is your return policy if these don’t fit?
All product that is unworn and in resalable condition can be returned within 30 days of your order. If you are in the continental US, we will email you a return label that is already paid for and all you’ll need to do is print it and adhere it to the package you are returning the product in and we will then take care of refunding you. Please see the Return and Shipping Policies page for more information.
Is it easy to exchange if I need a different size or style?
Exchanges are simple. If you are in the continental US, we will email you a return label that is already paid for, all you'll need to do is print it and adhere it to the package you mail it back in. We will send out the new product ASAP. Please see the Return and Shipping Policies page for more information.
Where are these made?
Our Solely Jane shoes are made in China, but shipped from Draper Utah.
What if I wear a half size?
It depends on your foot, Your options are as follows using an 8.5 foot as an example:
1. With an 8.5 foot, if you regularly purchase size 8 shoes as someone who wears a half size, you can choose to purchase size 8 shoes with size 8 Solemates, that will give you a tighter fit.
2. You can purchase a size 8 base and a size 9 Solemate and this will provide you more room than purchasing both in size 8
3. If you regularly purchase a size 9 due to your half size, you can purchase the size 9 base and size 8 solemates and this will make sure the solemates are not too loose with the size 9 base.
4. For the loosest option, you can purchase a size 9 base and size 9 Solemates. Depending on your foot, let me know what you think or if there is anything else I can do to help.